Connecting Patients with AWAKE Mentors

Starting CPAP therapy is a big step—and it can feel overwhelming at first. Adjusting to a new bedtime routine, caring for your device, and learning about sleep apnea may bring up questions. You’re not alone. That’s why we created the AWAKE Peer Mentor Program—to support you every step of the way.

AWAKE Peer Mentor Program

The AWAKE Peer Mentor Program for sleep apnea patients offers free, friendly, virtual one-on-one support for anyone new to PAP therapy. If you’re facing challenges, our experienced mentors are here to listen, share tips, and help you overcome any hurdles together.

Do you experience any of the following challenges with your CPAP therapy?

  • Discomfort
  • Adjusting to Therapy
  • Mask Fit Issues
  • Side Effects
  • Information Gaps
  • Psychological Factors
  • Lifestyle Incompatibility
  • Imperceivable Improvements
  • Inadequate Support

Sign up to connect with a Sleep Apnea Mentor.

You don’t have to do this alone!
Our mentors are here to listen, answer your questions, and cheer you on as you continue your CPAP journey.

Sign up

Want to know more about WSCN’s AWAKE Peer Mentor Program?

For the past five years, the AWAKE Peer Mentor Program has provided trusted guidance to people living with sleep apnea. Built on more than 25 years of community-led connection, AWAKE groups created a supportive environment where individuals learn from one another and gain practical insights through shared experience.

This program is important to WSCN because it bridges lived experience, research, and meaningful outcomes that impact lives.

FAQs

It takes most people two to four weeks to adjust to using a CPAP. Occasionally, some will take a little longer. Have a conversation with your homecare provider or physician and ask them about making adjustments to comfort features, bilevel options or using the the ramp feature – which gradually increases pressure to assist falling asleep. 

Remember, you are not alone, and many others are going through the same thing. Our AWAKE Peer Mentor program can help too. 
You can speak to our experienced CPAP users for free to learn directly from people who have been through the journey too.

It is a trial-and-error process. Having facial hair can make it harder to create a good seal, so you may want to try different types of masks to see which fits best.

A well-fitting mask will not leave bruises or irritations on your face. If this happens your mask may be too tight. Try adjusting the forehead bridge or the face straps on the sides of the mask. Additionally, oils from your skin can cause irritation; be sure to clean your mask cushion after each use.

Snoring on CPAP should NOT occur. If you continue to snore, contact your doctor as the device settings may need adjustment.

Yes, absolutely. It is important that you use your device every night unless medically advised not to. If you are having surgery, it is important to inform your surgeon and anesthetist that you are using a CPAP at home. You should also inform the doctor treating your sleep apnea that you are being admitted into the hospital.

If travelling, you may want to carry a copy of your device prescription for clearing airport security and baggage checks. It would be best to call the airline ahead to find out what you need to prepare, and to allow some extra time before your flight!

It is normal for slight leakage to occur at the connection between the tubing and the mask. If you have leaks around the eyes or mouth, check all connections and make sure they are secure. Try adjusting the straps on the headgear. Check the mask for tears or holes, or try a different mask size or type. If the mask fit is too tight, the cushion cannot inflate properly to make a good seal.

Wash your mask daily, wash your face nightly, and avoid using lotions on your face. We recommend cleaning your machine, tank, and accessories with soap, water, and diluted vinegar.

You can find a short video on our YouTube about cleaning your machine:
https://www.youtube.com/watch?v=M6Z9gr3pu-w

Masks are disposable and meant to be replaced every 3 months or sooner if needed. Regularly inspect your mask for stiffness, cracks, or tears and replace as required. Also, check your hose and connections for any splits or leaks, and replace them if needed.

Make sure the machine blower is working properly. Check the air inlet and filter for obstructions. Check the hose and mask for punctures or leaks. Ask your physician about device features such as pressure-relief technology or bi-level therapy to improve breathing comfort.

For mouth and nose dryness, try using a humidifier or adjusting the temperature setting. Changing to a different face mask style may also help.

If you’re waking feeling gassy or bloated, try sleeping with your head elevated or using a chin strap to eliminate mouth breathing. Adjusting your ramp feature may help, too. If the problem persists, speak with your sleep clinic and have pressures checked to verify you have the correct settings.

Condensation occurs when the air in the room is cooler than the air in the tube. Insulate the tube with a thin blanket and have the machine lower than your head.

No, we do not have an interpreter at this time. If you or your patient needs help with English, please email us at manager@sleepapnea.org with questions in Spanish and we will Google Translate to read and respond as best as we can.

Notes about the AWAKE Program

In line with PCORI’s six foundational expectations for research partnerships, this program is intentionally designed to provide the following:

  • Diverse representation
  • Early and ongoing engagement
  • Fair compensation
  • Capacity building
  • Shared decision-making
  • Continuous evaluation

Still have questions?
Contact us: 888-293-3650